Quality Assurance Executive
This is a great opportunity to get in on the ground floor of a successful and growing language services provider. Our quality assurance executives play a vital role in ensure quality across GlobaLexicon.
Typical Roles & Responsibilities:
- QA project materials as per the company’s market sectors – including, market research, healthcare & pharma, training & learning, manufacturing & engineering, consumer & retail.
- Completion of market research specific tasks such as overlays, link checking, coding and transcription, as required
- Flexibility to complete additional tasks, such as QA recruitment, project administration, as required
- Ensure project deadlines are met and where possible exceeded
- Flexibility when a need arises due to project specific exceptional circumstances or urgent requests from key clients
- Help team members maintain a high level of quality and professional and ethical standards
- Support implementation of ISO 9001 related procedures and pro-actively offer feedback where improvements could be made
- Support in team meetings, training sessions and mentoring of junior QAers and interns
Skills & Experience:
- BA or MA, preferably in translation
- Fluent in English one other European language
- At least 1 year of proven experience in a professional environment, ideally QA
- Exceptional attention to detail
- Ability to QA around 1,200-2,000 words per hour, according to the file complexity
- Methodical use of reference material
- Working knowledge of translation memory tools
- Expert in MS Office Applications (Excel, Word, PowerPoint, Outlook)
- Experience of QAing various file formats (Excel, Word, PowerPoint, XML)
- Understanding of HTML and piping code/logic
- Ability to focus and to consistently perform QA related tasks efficiently and to a high standard
- Excellent time management and organisational skills
- Strong written and oral communication skills
- Ability to multitask and to adapt to new challenges
- Ability to support and motivate team members (including other QAers and interns)
- Ability to remain positive and calm under pressure
